Friday, March 27, 2015

A second public service announcement....

I was going to write a long spiel for this post about the 999 triage system, but I have since come to realise that there are several different one in operation, from AMPDS, to NHSPathways and others.  These are clever (if not computer orientated) triage systems and have changed "since my day".  This is however not a cop out and I feel the need to delve deeper.  What I can say for now is this...

The questions the call handler asks are relevant.  
The questions do not delay your care, but are aimed at enhancing it.  
If a call is identified as life threatening, which happens at the beginning an ambulance is immediately dispatched.
Call prior it can go up as well a down.

Please help the call handler, which in turn helps us, by answering truthfully and politely.  Rudeness towards staff is never acceptable.

It's short I know and hardly informative, but hopefully more to follow at a later date!